Description:
Annual performance reviews are an important tool for both managers and staff. They’re an opportunity to assess skills and performance, and to define new goals. The details differ from one company to the next, but it’s still possible to identify some best practices and a meeting structure that can be used generally. This course will give you more control over your annual reviews, so that they become opportunities for constructive, positive dialog.
What you will learn:
- What’s at stake in performance reviews?
- How should we conduct performance reviews?
- How should we manage difficult situations?
- What’s the best way to communicate feedback?
Training course overview:
- What’s at stake in performance reviews?
- How should we conduct performance reviews?
- How can we define motivating goals?
- What’s the best way to communicate feedback?
- How should we manage difficult situations?
- Put it into practice!
Learning Outcomes:
- Understanding what’s at stake during a performance review
- Organizing and conducting such reviews
- Defining motivating goals
- Using active listening and rephrasing
- Reacting in difficult situations or in case of conflict
- Self-assessing one’s evaluations
Who should attend?
- Business Unit Managers
- Department Managers
- Anyone who has to run performance reviews
Author / Faculty Member:
