Description:
To succeed in the knowledge economy, companies need to ensure they are tapping into the ideas, expertise and passion of every employee. This is quite a challenge, especially when a culture of “fitting in” and “going along with things” prevails. In such an environment key information is not shared, disaster can strike, and people don’t learn from failures. Of course it’s also true that not every idea is a good one, there are stupid questions, and dissent can slow things down — but this is no reason to silence the collective intelligence. This masterclass explains why a climate of psychological safety is crucial; it allows people to feel comfortable enough to speak their mind and own and correct their mistakes. The course explores the benefits of instilling such a climate, in particular in terms of performance, creativity, learning, growth and physical safety. It provides a toolbox for leaders to initiate and nurture such a culture of candor, engagement, listening, sharing, and co-creation.
What you will learn:
- How to define psychological safety
- How to create such an environment
Training course overview:
- What is psychological safety?
- What are the psychological mechanisms at play when employees don’t speak up?
- Why should we care about psychological safety?
- How can we set the stage for it?
- How can we invite participation in a way that builds confidence that all voices are welcome?
- How can we respond productively to foster continuous learning?
Learning Outcomes:
- Better performance
- More powerful innovation
- Improved worker safety
- More effective failure prevention
Who should attend?
Author / Faculty Member:
